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Job Overview
JOB DETAILS
Requirements
- Experience delivering broad range of multi-channel marketing communications including digital and direct.
- Extremely organised, with the ability to manage multiple projects and priorities simultaneously.
- Ability to work under pressure and meet and manage deadlines with ease and efficiency.
- Highly motivated.
- Strong attention to detail.
- Excellent verbal and written communication skills.
- A great team player and team building skills.
- People management / leadership skills.
- Excellent negotiator with good networking ability.
- Ability to communicate effectively with team giving guidance and feedback.
- Resource management skills and ability to handle complex / sensitive issues.
- Understanding of the production & interactive processes.
- Excellent planning and organisation skills.
- Ability to manage and develop client and supplier relationships.
- Ability to commercially manage budgets.
- Proven business development experience and success.
- Advanced working knowledge of Microsoft Office Packages.
Responsibilities
- To manage client briefs from start to finish, ensuring successful delivery to client deadlines across multiple campaigns.
- To liaise with clients and manage their expectations.
- To relay client feedback to designers, copywriters and developers & plan and manage workloads of the team.
- To ensure client requirements are met whilst protecting DEPT® values/brand.
- To support the senior team with administrative tasks.
- To build a full understanding of the clients’ business, strategies, objectives, brand, audiences and challenges, advising on the communications solution that best meets their needs, with a view to becoming their trusted adviser.
- To build excellent working relationships with key clients – regular meetings, planning, briefing, evaluation.
- To work closely with creative and strategy teams and to have oversight of all statements of work/proposals as well as all content production for clients.
- To ensure the right DEPT® team is in place to deliver, high standards are maintained and adding value wherever possible. Ensure success criteria are met and projects are delivered to time and to budget.
- To ensure a good knowledge of all DEPT® products and services and actively promote them to clients.
- To report back to senior management with internal and external issues and events that might impact upon accounts, either positively or negatively.
- To direct account management activity – undertaking pitches and presentations, formulating and implementing account plans, and running the account management process.
- Hold key new business development responsibilities, working with others in the team to proactively seek new opportunities for the business. Writing proposals and creative treatment. Contributing to winning new business.
- To ensure processes are followed and that there is consistent professional delivery (to brief).
- Managing workflows. Lead Account Direction best practice within the Agency.
- To maintain a strategic overview of key accounts and their markets – running regular internal client-facing account reviews. To prove how we are meeting our clients’ objectives through metrics,feedback, research, etc.
- To oversee the client contract, to proactively manage the account and resources to maximise profitability. To be responsible for cost and pipeline management.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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