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Job Overview
JOB DETAILS
*Essential Duties & Responsibilities
*
- Systematically elicit, document, and prioritize stakeholder business needs to inform technology solutions, process improvement, or data-driven insights.
- Dissect complex problems, identify pain points, and translate into actionable specifications.
- Lead interviews, workshops, surveys, and research to ensure a comprehensive understanding of business needs.
- Utilize analytical tools and techniques to interpret complex datasets to uncover patterns, trends, and opportunities.
- Create reports, dashboards, and visualizations to communicate findings effectively.
- Recommend informed decisions that drive efficiency, cost savings, and growth.
- Map and evaluate existing business processes to identify inefficiencies, bottlenecks, redundancies, and areas for optimization.
- Develop strategies and solutions to streamline workflows, enhance operational efficiency, and drive continuous improvement initiatives.
- Measurably demonstrate increases in operational efficiency and productivity resulting from implemented improvements.
- Build mutual trust through active engagement between Information Technology and its stakeholders.
- Model clear, consistent, and effective communication to ensure alignment on common goals, requirements, and deliverables.
- Enhance department reputation with stakeholders through demonstrated value.
- Zealous advocate for stakeholder needs.
- Work closely with cross-functional teams to design and document solutions to address business requirements.
- Create functional specifications, user stories, and system workflows to guide the development and implementation process.
- Own success of the solutions and a continuous improvement cycle to evolve them further.
- Partner with project management resources to implement project processes (scoping, planning, implementation, post-launch support, resource allocation, constraint management).
- Contribute to timely delivery of successful project outcomes within project constraints.
- Monitor project progress, identify risks, proactively address issues to mitigate potential delays or setbacks.
- Guide teams through transitions, adopting new technology, process changes, or organizational shifts.
- Facilitate thorough testing and validation of solutions to ensure they meet business requirements and quality standards.
- Collaborate with testing teams to develop test cases, execute test procedures, and validate outcomes.
- Uphold and model CSBA’s vision, mission, values, policies, and practices.
- Contribute to association and departmental strategic plans and objectives by developing and applying subject matter expertise in assigned areas.
- Participate in the short- and long-term strategy and direction for the association and the department.
- Monitor changes in regulations, legislative issues, education policy trends, and innovations.
- Maintains current understanding of education industry, from state and federal laws to local district politics.
- Demonstrate respect, honesty and professionalism at all times.
- Perform a variety of other duties as assigned.
*Qualifications
*
Knowledge of:
- Principles and best practices of large-scale technology-based business analysis, requirements management, and stakeholder engagement.
- Principles and best practices of software development lifecycle methodologies, including Agile and Waterfall.
- Software tools supporting large-scale software development initiatives including project schedules, project status, DevOps, and requirements management.
- Research, analytical and statistical experience, including both qualitative and quantitative analysis.
- Administrative principles and practices, including goal setting, program development, implementation, and evaluation.
- School Board, School District, and County Board organization and work.
- California’s Education System and overall Education Policy knowledge.
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