Job Overview
JOB SUMMARY
What you will do:
- Install and support of end user devices including PC’s, LAN/WAN, printers, and other peripherals
- Install, support and maintain PC applications in a Windows 10 Active Directory environment. Software includes Operating Systems, Office 365, Endpoint Security, VPN, System Management tools and various business unit software titles.
- Administration of system management tools and applications such as SCCM, for the purpose of ensuring the secure and reliable operation of technology.
- Maintain proper documentation, as required by the leadership of Corporate Systems, to properly track the status of all service calls, to assist the helpdesk in providing prompt response to users, and report on the progress of duties related to project participation.
- Support and participate in the continuous assessment and improvement of the quality of care and services provided.
- Participate in the delivery of project objectives as directed.
- Work closely with Output Solutions architects, technical engineers and business operation leaders to support their needs.
- Performs other duties as required.
What you will need to have:
- 3+ years of experience in a technical support position providing end user computing support.
- 3+ years of experience building, deploying, and troubleshooting PC equipment in a corporate environment.
- Ability to stand for extended periods of time, lifting (up to 40 lbs), & crouching (beneath desks/machines)
- High School/GED Diploma.
What would be great to have:
- Bachelor’s degree in computer science, information systems, or a related field, or an equivalent combination of education, work, or military experience.
- Printer maintenance experience a plus.
Important info about this role:
- In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.
- Travel is required within 20-mile radius to various Fiserv facilities.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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