Job Overview
JOB DETAILS
Requirements
- 1-3+ years in Revenue Operations or related industries
- 1-3+ years experience with Salesforce, particularly in SaaS/Tech environment; certifications a plus
- Strong problem solving and resolution/support skills; ability to think outside the box and offer and implement new solutions
- Familiarity with other revenue tools such as Looker, Outreach, ZoomInfo, DocuSign, RingLead, and Salesforce Dataloader
- Strong written and verbal communication skills; ability to communicate and partner with different types of stakeholders
- Eagerness to jump in and own our support division of the Revenue Operations team
- Ability to work autonomously, meet deadlines, and thrive in a cross-functional work environment
- Have a great sense of humor and bring a little levity to your hard work
Responsibilities
- Become an subject matter expert of our Salesforce front-end environment to support our RevOps team in testing, documenting, and organizing new processes prior to release
- Monitor, optimize, and ensure data integrity across our Revenue tools
- Compiles and analyzes issue trends, identifies potential solutions, coordinates with proper team to address (enablement, development, bug fixes, etc)
- Educate and enable all users (revenue, finance, and legal departments) on how to best use our CRM to efficiently and effectively accomplish their goals
- Responsible for responding and resolving requests/issues that come in from users on a day to day basis
- Document existing processes and suggest enhancements to optimize and scale with the growing business
- Identify problems, create solutions and launch new processes to help solve business and system issues that may arise
- Assist our RevOps systems team in their deployment needs such as reporting updates, historical backdates, and field visibility for data integrity
- Contribute to the larger revenue organization strategy through system processes
- Partner with our other centers of excellence of Revenue Operations
Desired Qualifications
- Certifications in Salesforce a plus
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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